At Perwira Nadi Trading Sdn Bhd, we understand that circumstances may change after an order is placed. Please review our cancellation terms below.
1. Cancellation Period
Order cancellation requests are valid only within 2 days (48 hours) from the date payment is made. Requests made after this period may not be accepted as the order may already be processed or dispatched.
2. How to Request a Cancellation
To cancel an order, please contact Perwira Nadi Trading Sdn Bhd with your order number and reason for cancellation within the stated period. Our team will review your request and respond accordingly.
3. Approved Cancellations
If your cancellation is approved and payment has been made, any applicable refund will be processed in accordance with our Refund Policy.
4. Orders Already Processed
Once an order has been processed, packed, or shipped, it can no longer be cancelled. In such cases, please refer to our Refund Policy for eligible situations.
5. Contact Us
For any cancellation enquiries, please reach out to Perwira Nadi Trading Sdn Bhd and we will be glad to assist you.